Super Sunday is here but, for me, it's also tax day. Since I changed jobs last year and since it typically takes many years to get my withholding the way I want it, I'm especially curious and nervous about what this year brings. It takes me about an hour with a calculator at my side. TurboTax shaves about 30 minutes off of that time but costs about $30.
Don't bother to ask me about the commercials tomorrow. I head to the bathroom or the fridge at the commercials. I could pause the broadcast on my DVR and watch them when I'm back but I probably won't.
I'll be enjoying boudin and multi-grain crackers during the game. I prefer plain saltine crackers to the multi-grain but they're never crisp when I buy them in stores any more, probably because the stores buy them in mass quantities and store them in dark, dank warehouses. They're always, always stale. I hate stale crackers.
In case you hadn't heard, Circuit City is going out of business. They're having a typical going-out-of-business sale and there are deals to be had. We bought a few things. There are signs all over the store stating that full manufacturer's warranties are in effect and that ALL Sales are final. Of course, that included a few display models and some out-of-the-box merchandise but most of that stuff was marked way down. As I got behind a lady waiting to be checked out, the cashier left his station to find a manager and ask for information about something she had asked. There were a lot of customers in the store and a lot of them had questions. He got stopped several times and took 10 minutes to get back to his station. When he got back, his response was, "It's part of the going-out-of-business sale and we won't be able to do anything about it. Do you still want them?". I couldn't believe it. What stupid question could she have asked that garnered that response? I've been in this position, myself, and a good many of us may be in that position in the coming months. This is a difficult time for those employees. They'll be out of a job soon and we're in their store basically picking at their bones. I'm a little old-fashioned in that regard and think a little courtesy is in order. Being difficult with these people is NOT courteous.
I offer one image taken today and a couple taken many years ago for this glorious CrabAppleLane Super Sunday. GEAUX CARDS.

CrabAppleLane Birdhouse - February 1, 2009

Angela, Christina, Rob

Nikki - January 1990
Quote of the Day
My husband and I are enjoying the memories of pissing our own money away instead of the horror of Wall Street making it disappear.
Comment by Flee at the BOTD
Blog of the day via Infospigot is here.
Quote from said blog: "My employer's stock price has fallen to 12% of what it was a year ago. I'll be working until I'm 80 - if I'm lucky!"
Love the cartoon. -Rob



I've been thinking a lot about the relationship between customers and work people and customer service. I hope I can form it into a coherent, compelling blog post some day. The basic premise is that the people working are people just like the customers are people and we should all treat each other with respect no matter which side of the counter we're on.
I want to say the pick-the-bones bargain hunters are the worst, but I'm not sure.
I don't purposefully watch the commercials during Superbowl, either. That loss was heartbreaking, but what a great game.
Wonderful pictures... the girls look like they're champs! And Nikki is precious.
I'm quite conflicted on customer relations, Kim, because I can find myself on either side of the equation so "what would I do?" or "how would I feel?" is always on my mind.
The girls are champs and we still miss Nikki.